Returns & exchanges

Eligibility

Unworn items in their original packaging can be returned within 30 days of delivery, in resalable condition with tags attached.

How to return

Contact us by WhatsApp, phone or email with your order number. We’ll arrange the pickup or tell you where to drop the item.

Refunds

Once we receive and inspect your return, refunds are processed within 5–7 working days to the original payment method (or wallet credit for cash orders).

Exchanges

Need a different size? We’ll exchange it subject to availability — reserve your new size by contacting us first.

Non-returnable items

Items marked “final sale”, personalised items and products that show signs of wear can’t be returned.